RETURN AND SHIPPING

RETURNS/REFUNDS/EXCHANGE

·        All sale items are not subject to refund.

·        Only exchange or online store credit is available.

·        Shipping and handling are non-refundable.

·        Customer is responsible for paying returning shipping.

·        If you are not completely satisfied with your purchase, you can return/exchange it to us within 20 days from the date your order was originally received. 

·        Unauthorized returns will not be accepted.

* Only with RMA # (Return Merchandise Authorization Number)


A Returns Merchandise Authorization (RMA) number will be issued to you by email within 2-3 business days. Once received, please print and send it along with the original invoice and the goods you wish to return. The RMA number is valid for a period of 14 days, so please be sure to process your return immediately.
Returns received without an online account cannot be processed. Please note that returns may take up to 5 business days for processing once received. Once your return has been processed, you will be notified by email and issued an online store credit to apply to your next purchase. 

THE FOLLOWING ITEMS WILL NOT BE ACCEPTED 

       ·      Loss or damage of merchandise while in customer`s possession (Does not apply to removing the packing seals to check contents).  

·       Merchandise appears to be worn, used, or otherwise in non-sale able condition.

·       Time since the sale is beyond the Customer`s return period. Please refer to customer return policy.

·       Breaking of original Plumbing M.i.U packaging and re-wrapping. 

   
Returns must be in original condition, never worn, with all original packaging, including the original invoice and the RMA. We will not be able to accept merchandise that is not received in the above specified conditions. 

RETURN ADDRESS

Plumbingmiu.com

Attn: Returns 

1100 S. San Pedro St  #N5
Los Angeles, CA 90015

Please make sure when returning your package to use a track able method as we cannot and will not credit packages that were not received.



SHIPPING POLICY

·        You may choose UPS shipping method that you prefer. (For example: GROUND, 3 DAY SELECT, 2 DAY, NEXT DAY)

·        Please input your preferred shipping method and contact us more shipping methods to confirm.

·        Order arrival date can be changed depending on what shipping method you choose.


SHIPPING METHOD
Orders require 1-2 business days for processing. Orders placed after 1 PM (PST) begin processing the next business day. Please note that we do not offer Saturday delivery. 

*AT THIS TIME, PLUMBINGMIU.COM DOES NOT SHIP ANY ORDERS OUTSIDE THE UNITED STATES AND PUERTO RICO.

UPS STANDARD SHIPPING 
Typically 5-10 business days from order date to arrival. 

UPS 3RD DAY SELECT SHIPPING
Typically 4 business days from order date to arrival. 

UPS 2ND DAY SHIPPING
Typically 3 business days from order date to arrival. 

UPS NEXT DAY SHIPPING
Typically 2 business days from order date to arrival. 

Please note, we allow ourselves an additional 5 days to conduct investigation of suspicious purchase. If we do so, the above will not represent accurate shipping estimates. 

Contact us to find more about shipping methods and shipping costs.